Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is designed for homeowners, interior designers, and commercial buyers seeking premium bathroom solutions. You may browse and purchase products for legitimate personal or business use only.

1.2 Intellectual Property

All content on this site, including product designs (e.g., our signature Double Ended Baths), images, and text, is the property of Bathroom Supplie Shop or our suppliers and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our products, from designer Basin Taps to luxury Corner Baths. However, slight variations in color or finish may occur due to monitor settings. Dimensions and specifications are approximate.

2.2 Product Availability

Inventory of items like Electric Showers or Back to Wall Toilets is subject to change. We reserve the right to cancel orders for unavailable items and will notify you promptly.

3. Ordering and Payment

3.1 Order Process

Orders placed through our website constitute an offer to purchase. We confirm acceptance when we email your order confirmation. Processing takes 1-2 business days.

3.2 Pricing

All prices are in USD. While we verify prices regularly, errors may occur. We reserve the right to cancel orders with incorrect pricing and will contact you for instructions.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after dispatch
• Free Shipping (orders over $50 via EMS): 15-25 business days after dispatch

Note: Delivery to Asia and certain remote areas is unavailable.

4.2 Delivery Responsibilities

You must:

• Provide accurate shipping information
• Inspect large items (like Bath Front & End Panels) upon delivery
• Report damaged goods within 24 hours with photographs

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Damaged/defective items (e.g., cracked Basins)
• Incorrect items shipped
• Unopened items in original packaging

Non-returnable items: Custom products (made-to-measure Bath Front & End Panels), hygiene-sensitive items (installed Bidets), and clearance items.

5.2 Return Process

Email [email protected] within 15 days with:

• Order number
• Product details (e.g., “Comfort Height Toilet”)
• Reason for return
• Photos if applicable

We’ll provide return instructions within 2 business days.

5.3 Refunds

Refunds are issued to the original payment method within:

• 5-10 business days for credit cards
• 3-5 business days for PayPal

Note: Original shipping fees are non-refundable for non-defective returns.

6. User Responsibilities

You agree to:

• Provide accurate account and order information
• Comply with all applicable laws
• Not resell products for commercial purposes without prior agreement
• Use products as intended (e.g., Bath Taps for residential use)

7. Limitation of Liability

Bathroom Supplie Shop shall not be liable for:

• Incidental or consequential damages from product use
• Delivery delays beyond our control
• Improper installation of products like Electric Showers or Close Coupled WC units

Our total liability for any claim shall not exceed the purchase price of the product(s) in question.

8. General Provisions

8.1 Governing Law

These terms are governed by Colorado law. Any disputes shall be resolved in Colorado Springs courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

Bathroom Supplie Shop
3854 River Road, Colorado Springs, CO 80903, USA
Email: [email protected]